Last Updated: 28 June 2024
Welcome to MENtalCare. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://mentalcarehealth.com (the “Website”). By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Personal Details: We may collect personal details such as your name, location, IP address, email, and phone number if you provide them to us.
- Usage Data: We collect information automatically through cookies and similar tracking technologies. This includes information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Analytics Data: We use Google Analytics to collect and analyze information about your use of the Website to improve our services.
2. How We Collect Information
- Forms: We collect information you provide through forms on our Website.
- Email: We collect information when you contact us via our email address (contact@mentalcarehealth.com).
- Cookies: We use cookies to track your activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Google Analytics: We use Google Analytics to monitor and analyze the use of our Website.
3. Purpose of Collecting Information
We use the collected information for various purposes:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our Website when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Website.
- To monitor the usage of our Website.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other services we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
4. Sharing of Information
We do not share your personal information with third parties or affiliates, except as necessary to satisfy legal requirements.
5. Security Measures
We employ security measures designed to protect your information from unauthorized access, use, or disclosure. These measures include encryption and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
6. User Rights
You have the following rights concerning your personal information:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at contact@mentalcarehealth.com.
7. Compliance with GDPR and CCPA
We are committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We ensure that your personal data is processed lawfully, fairly, and transparently, with your privacy and data protection rights upheld.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@mentalcarehealth.com
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.